Hub Hotelaria
Add-on available now

Loyalty + Cashback to bring guests back.

Add points, cashback, tiers, and rewards to the PMS to encourage direct bookings, repeat stays, and stronger guest relationships.

+$20/month on any plan Card required 100% refund guarantee within 7 days

Loyalty + Cashback

Member card

Hub

Member

Ana Souza

Gold

2.480

points

R$ 124,00

cashback

Next tier820/1,000 nights

Points / $

2x

cashback

3%

Redemptions

18

Late check-out Upgrade Welcome drink
Direct bookings

Grow direct bookings and build guest loyalty.

Every OTA booking is margin left on the table. Loyalty + Cashback gives guests a clear reason to book with you directly and come back. Points, cashback, and tiers build recurring demand and reduce your dependency on third-party channels.

  • Reward guests who book direct and cut the commission you pay to OTAs.
  • A points and cashback balance gives guests a reason to come back and book through your own channel.
  • Tiers and perks build a long-term relationship, not just a one-off sale.
  • It all runs in the same system as your PMS and RMS, no external integration or side spreadsheet needed.

Add to your plan for

+$20/month

See plans with Loyalty + Cashback

Less OTA, more margin

Direct demand to your own channel and recover the commission as a benefit for the guest.

Real recurrence

An accrued balance is an invitation for the next stay, booked directly with the hotel.

Relationship

Tiers and rewards recognize loyal guests and strengthen your brand.

In the same system

Accrual at check-out, redemption on the folio, and balance on the voucher, no external tool needed.

Fully configurable by the hotel

You set the rules. The system handles the rest.

Points per spend

Set how many points each dollar spent generates, on stays and/or extras. Accrued automatically at check-out.

Configurable cashback

Return a percentage of what the guest spent as credit for their next stay. You set the rule.

Tiers with perks

Create tiers (e.g., Silver, Gold) based on nights, spend, or points, each with its own earning multiplier.

Rewards catalog

Gifts, perks, and discounts that members redeem with points or cashback at the front desk.

Redemption on the folio

Convert points or cashback into a direct discount on the reservation's folio, applied before the account is closed.

Program dashboard

Active members, points in circulation, outstanding cashback, tiers, and the impact on direct bookings.

Automatic accrual

No manual work: once the folio is settled at check-out, the system credits the member’s points and cashback.

Built for data compliance

Automatic enrollment only with guest consent. Everything logged for audit.

Add Loyalty + Cashback to your plan.

Give guests a clear reason to book direct, come back, and stay connected to your property. +$20/month add-on, available for PMS and PMS + RMS.

See plans