01
Points per spend
Set how many points each dollar spent generates, on stays and/or extras. Accrued automatically at check-out.
YOUR HOTEL’S LOYALTY PROGRAM
Guests who return. Relationships that last.
The program belongs to your hotel or inn. Hub helps you organize points, cashback, and benefits for the guests who chose to stay with you.
Free 7-day trial. No long-term contract.
INSIDE THE PLATFORM
A program bearing your hotel’s name.
See how information appears in day-to-day operations. The screen below uses illustrative data.
Loyalty + Cashback
Member card
Guest program
Your hotel
Member
Ana Souza
2.480
points
R$ 124,00
cashback
Next tier8/10 nights
Points / R$
2x
cashback
3%
Redemptions
18
Late check-out Upgrade Welcome drink
THE PROGRAM IS YOURS
A good stay continues after check-out.
You set the rules and benefits. The identity and the guest relationship remain with your property.
R$ 20/month add-on
- Reward guests who book direct and cut the commission you pay to OTAs.
- A points and cashback balance gives guests a reason to come back and book through your own channel.
- Tiers and perks build a long-term relationship, not just a one-off sale.
- It all runs in the same system as your PMS and RMS, no external integration or side spreadsheet needed.
IN PRACTICE
Benefits created by your hotel.
02
Configurable cashback
Return a percentage of what the guest spent as credit for their next stay. You set the rule.
03
Tiers with perks
Create tiers (e.g., Silver, Gold) based on nights, spend, or points, each with its own earning multiplier.
04
Rewards catalog
Gifts, perks, and discounts that members redeem with points or cashback at the front desk.
05
Redemption on the folio
Convert points or cashback into a direct discount on the reservation's folio, applied before the account is closed.
06
Program dashboard
Active members, points in circulation, outstanding cashback, tiers, and the impact on direct bookings.
07
Automatic accrual
No manual work: once the folio is settled at check-out, the system credits the member’s points and cashback.
08
Built for data compliance
Automatic enrollment only with guest consent. Everything logged for audit.
START AT YOUR PACE
Set up your operation with clarity.
Add your property, rooms, rates, team, and operating rules with help from the Hub assistant.
Explore the RMSYOUR NEXT STEP
Give guests a reason to return.
Add Loyalty + Cashback to your hotel plan and create your own benefits for the next stay.